Thanks for choosing my product!
The main aim of this forum is to help each other.
How do I get a support?
All the customers who purchased our products from ThemeForest can get a technical support via this forum.
If you have some general questions, please feel free to contact us via a contact form on TF.
How can I register?
To register on our support forum you must have "purchase confirmation code", you can find it in your ThemeForest account on the downloads page called “Licence Certificate”.
It’s a text file with some info and it has the purchase code. Please enter this code and get verified.
Once you are in, feel free to submit your question.
What should I do then?
To get better assistance please provide the working URL of the site where the theme is installed, wp-admin and ftp details. It will help me to save your and my time in order to resolve the issue.
You can PM me your details.
How long should I wait to get a response?
We will try to assist you shortly but usually it takes 24-72 hours it depends on the number of requests. But do not forget to read the documentation which comes with each product before submitting your requests.
Please note that I do not provide support on weekends, I like to have the rest these days like you do
Working Hours: Mon-Fri (9a.m. - 9p.m. UTC/GMT + 2).
Thanks for understanding.